ANSWERS, BEFORE YOU ASK.

Seven is built on a single-database architecture, so cost, schedule, documents, and field activity live in one system of record. Where you need to exchange data with existing tools, our team configures controlled integrations during deployment—no fragile third-party connectors required for core workflows.

Most commercial clients are live within 6–10 weeks. Deployment begins with a configuration workshop, followed by data migration, user provisioning, and training. The timeline scales with portfolio size and the number of modules in scope.

Our support team responds to standard tickets within one business day and to critical issues within two hours. Every client has a named account contact for escalation, and priority tiers are defined in your service agreement.

Yes. Seven is designed for organizations running many concurrent projects across regions. Unified master data for vendors, cost codes, and the chart of accounts keeps reporting consistent regardless of geography or project type.

Access control defines who can view, modify, or approve each data set, and complete audit trails link every change to a responsible user. Data is encrypted in transit and at rest, with backups and recovery governed by your service agreement.

Yes. Role-based training is included in deployment, with refresher sessions and onboarding for new team members. Field crews receive focused, practical guidance—not full-system training—so adoption is fast.

Change orders, committed costs, and progress billing draw from the same dataset as field reporting. Valuations tie to verified progress, retainage is automated, and finance sees the cash-flow impact of field updates in real time.

You receive a named account contact, scheduled check-ins, and access to ongoing product updates. We treat go-live as a starting point, not a finish line—support continues for the life of the partnership.